request the Payee to add their EFT details via the Online Donations system

More people are using the tools app to submit receipts to the clerk than ever before.  If your ward clerk is unable to process the expense reimbursement request you submitted electronically with your phone due to the error message "No EFT details exist for this Participant for the Payment Type selected. Please select a different Payment Type or request the Payee to add their EFT details via the Online Donations system."  This is what you need to do:

Open the web browser of your choice:

Go to the church web site:  https://www.churchofjesuschrist.org/

Log in to your account:

Top Right corner:

Sign In:

Enter your Username:

Click Next:

Enter your Password:

Click Verify:

Click your photo in the top right hand corner:

Click Donations:

Open the Donations menu:

Click Settings:

Scroll WAY WAY down to "Add Reimbursement Account":

Select an existing account:

If you do not have an account, add a new account instead:

Agree to the terms:

Save your changes:

Verify your account is now shown:

Call / Text/ Talk to your clerk to let them know the error should be gone and they may try again.